Guidelines & Policies
The Ocean Community YMCA values its members and places a high priority on member service. It is our policy that all staff, volunteers, and board of directors will institute and nurture a culture of member service and satisfaction through their interaction with members, the development of procedures, and the implementation of programs.
TERMINATING YOUR MEMBERSHIP
NO CONTRACTS! If you have a monthly draft and wish to terminate your membership, a cancelation form must be completed at the Welcome Center. The cancellation process takes 10 days. Join fees are nonrefundable.
Members are encouraged to invite friends and family to experience the Y with them. This is generally on a day fee basis, however member incentives will periodically be offered where members may invite guests for FREE. Please join our email mailing list and visit our Facebook page to see when special offers are taking place.
YMCA AWAY PROGRAM
The Y participates in the A.W.A.Y. program (Always Welcome at YMCAs) and honors visiting Y members outside the New England states (Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island & Vermont) nationally and internationally to visit our facilities FREE OF CHARGE. The visiting Y member must show a valid Y membership card. For visitors within the NE states listed above, see My Y / Every Y program.
CHILD PROTECTION SCREENING
The safety of the children who use our facility has always been a top priority of the Ocean Community YMCA. Technology has now evolved that provides on-going screenings for registered sex offenders in all 50 states. YMCA staff uses the Raptor System to screen all members and visitors to identify unwanted visitors from entering our YMCA. If a potential threat is identified, the Raptor System will send an instant alert to designate management staff. If necessary, law enforcement will be notified. We appreciate your continued support in protecting all the children who come to our Y.
MEMBER CODE OF CONDUCT
The YMCA is committed to providing a safe and welcoming environment for all members and guests. To promote safety and comfort for all, all individuals are asked to act appropriately at all times when in our facility or participating in our programs.
We expect persons using the YMCA to act maturely, to behave responsibly, and to respect the rights and dignity of others. Our Member’s Code of Conduct outlines prohibited action, but the actions listed below are not an all-inclusive list of behaviors considered inappropriate in our facilities or programs.
- Using or possessing alcohol or illegal chemicals on YMCA property, in YMCA vehicles, or at YMCA-sponsored programs
- Smoking on YMCA property – the YMCA and its property is a smoke-free environment
- Carrying or concealing a weapon or any device or object that may be used as a weapon
- Harassment or intimidation by words, gestures, body language, or any type of menacing behavior
- Physical contact with another person in an angry, aggressive, or threatening way
- Verbally abusive behavior, including angry or vulgar language, swearing, name-calling, or shouting
- Sexually explicit conversation or behavior; any sexual contact with another person
- Inappropriate, immodest, or sexually revealing attire
- Theft or behavior that results in the destruction or loss of property
- Loitering within or on the grounds of the YMCA
In addition, The YMCA reserves the right to deny access or membership to any person who has been accused or convicted of any crime involving sexual abuse, is or has been a registered sex offender, has ever been convicted of any offense relating to the use, sale, possession, or transportation of narcotics or habit forming and/or dangerous drugs, or is presently or habitually under the influence of dangerous drugs or chemicals, narcotics, or intoxicating beverages.
Members and guests are encouraged to take responsibility for their personal comfort and safety by asking any person whose behavior threatens their comfort to refrain from such behavior. Anyone who feels uncomfortable in confronting a person directly should report the behavior to a staff person or the Director on duty.
YMCA staff members are eager to be of assistance. Members and guests should not hesitate to notify a staff member if assistance is needed.
In order to be able to carry out these policies, we ask that members and guests identify themselves to staff when asked.
The Branch Director will investigate all reported incidents. Suspension or termination of YMCA membership privileges may result from a determination by the Branch Director if in his/her discretion a violation of the YMCA Member’s Code of Conduct has occurred.
DENIAL OF MEMBERSHIP
The CEO and the Vice President of Operations of the Ocean Community YMCA has the authority to deny or revoke membership to any individual, as well as deny access on its premises, if it has been determined that said individual’s actions may jeopardize the comfort and safety of others. This includes, but is not limited to, convicted sex offenders, drug traffickers, etc.
SUSPENSIONS OR REVOCATION OF MEMBERSHIP
The CEO and the Vice President of Operations shall have the authority to suspend or revoke anyone’s membership who engages in or has engaged in conduct inconsistent or detrimental to the purposes of the association or to the operation of any association facility as outlined in the association bylaws. See Member Code of Conduct. Length of suspension or revocation will be determined by the same authority. A person whose membership in a branch has been suspended or revoked shall not be eligible for membership in any other branch of the association during the period of suspension or revocation. Access on Y premises may also be denied by the CEO and the Vice President of Operations.
Inclement Weather Closing & Cancellation Policy
The YMCA reserves the right to cancel classes or close its facilities if it feels that remaining open will jeopardize the safety of staff, members and participants. In the event of inclement weather the following guidelines will be used.